{"id":5156,"date":"2022-07-18T04:20:04","date_gmt":"2022-07-18T04:20:04","guid":{"rendered":"https:\/\/demoapus1.com\/educrat\/tutor\/?page_id=17"},"modified":"2026-01-05T12:57:05","modified_gmt":"2026-01-05T05:57:05","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/institute.adiwidia.co.id\/en\/refund_returns\/","title":{"rendered":"Refund and Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5156\" class=\"elementor elementor-5156\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cec3d10 e-flex e-con-boxed e-con e-parent\" data-id=\"cec3d10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60851b0 elementor-widget elementor-widget-heading\" data-id=\"60851b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kebijakan Pengembalian Dana dan Pengembalian Barang<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-738f1db e-flex e-con-boxed e-con e-parent\" data-id=\"738f1db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82a5b26 elementor-widget elementor-widget-text-editor\" data-id=\"82a5b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Di Adiwidia Professional Institute (API), kami berkomitmen untuk memberikan pengalaman pelatihan dan pembelajaran terbaik bagi para peserta. Kami memahami bahwa situasi tertentu mungkin mengharuskan Anda untuk mengajukan pengembalian dana atau pengembalian barang. Silakan baca kebijakan kami di bawah ini untuk memahami syarat dan ketentuan yang berlaku.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c900c5a e-flex e-con-boxed e-con e-parent\" data-id=\"c900c5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0931ed elementor-widget elementor-widget-heading\" data-id=\"b0931ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Kebijakan Pengembalian Dana<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df89121 elementor-widget elementor-widget-heading\" data-id=\"df89121\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kriteria Pengembalian Dana<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dff0ac elementor-widget elementor-widget-text-editor\" data-id=\"4dff0ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pengembalian dana dapat diberikan dalam kondisi berikut:<\/p>\n<ul>\n<li>Kursus atau program dibatalkan oleh API.<\/li>\n<li>Peserta mengundurkan diri dari kursus atau program sebelum tanggal resmi dimulai.<\/li>\n<li>Peserta memberikan dokumen yang valid mengenai alasan khusus (misalnya, alasan medis) yang menghalangi kehadiran mereka dalam kursus atau program.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34a7d4b elementor-widget elementor-widget-heading\" data-id=\"34a7d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Biaya yang Tidak Dapat Dikembalikan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c8e43 elementor-widget elementor-widget-text-editor\" data-id=\"80c8e43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Biaya berikut tidak dapat dikembalikan:<\/p>\n<ul>\n<li>Biaya pendaftaran.<\/li>\n<li>Biaya administrasi.<\/li>\n<li>Biaya terkait materi kursus yang telah diberikan atau diakses.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3be526d elementor-widget elementor-widget-heading\" data-id=\"3be526d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Proses Pengembalian Dana<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ac163 elementor-widget elementor-widget-text-editor\" data-id=\"f6ac163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Untuk mengajukan pengembalian dana, peserta harus:<\/p>\n<ol>\n<li>Mengirimkan permintaan pengembalian dana secara tertulis via email ke <a href=\"mailto:api@adiwidia.co.id\"><strong>api@adiwidia.co.id<\/strong><\/a> dalam waktu 7 hari setelah tanggal dimulainya kursus.<\/li>\n<li>Menyertakan nama lengkap, nama kursus\/program, dan alasan permintaan pengembalian dana.<\/li>\n<li>Menyertakan dokumen pendukung jika diperlukan.<\/li>\n<\/ol>\n<p>Pengembalian dana akan diproses dalam waktu\u00a0<strong>14 hari kerja<\/strong>\u00a0setelah persetujuan dan akan dikembalikan melalui metode pembayaran asli.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b095bbe e-flex e-con-boxed e-con e-parent\" data-id=\"b095bbe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60071fd elementor-widget elementor-widget-heading\" data-id=\"60071fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Kebijakan Pengembalian Barang<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b77cdb elementor-widget elementor-widget-heading\" data-id=\"0b77cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Materi Kursus<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f90a8f2 elementor-widget elementor-widget-text-editor\" data-id=\"f90a8f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Peserta dapat mengembalikan materi kursus yang belum dibuka atau belum digunakan dalam waktu\u00a0<strong>7 hari<\/strong>\u00a0setelah diterima, dengan syarat materi tersebut masih dalam kondisi asli. Untuk memulai proses pengembalian:<\/p>\n<ol>\n<li>Hubungi tim dukungan kami di\u00a0<strong><a href=\"mailto:api@adiwidia.co.id\" target=\"_blank\" rel=\"noopener\">api@adiwidia.co.id<\/a><\/strong>\u00a0untuk mendapatkan otorisasi pengembalian.<\/li>\n<li>Kirimkan materi tersebut ke alamat yang diberikan oleh tim kami dengan biaya pengiriman ditanggung oleh peserta.<\/li>\n<\/ol>\n<p>Setelah materi yang dikembalikan diperiksa dan disetujui, pengembalian dana atau penggantian akan dilakukan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24af67a elementor-widget elementor-widget-heading\" data-id=\"24af67a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Materi Cacat atau Rusak<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf084ac elementor-widget elementor-widget-text-editor\" data-id=\"bf084ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jika Anda menerima materi yang cacat atau rusak, harap beritahu kami dalam waktu\u00a0<strong>3 hari<\/strong>\u00a0setelah penerimaan. Kami akan mengatur penggantian tanpa biaya tambahan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17435c8 e-flex e-con-boxed e-con e-parent\" data-id=\"17435c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9a4d2 elementor-widget elementor-widget-heading\" data-id=\"2e9a4d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Kebijakan Pembatalan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66671d elementor-widget elementor-widget-heading\" data-id=\"d66671d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pembatalan oleh Peserta<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f51d461 elementor-widget elementor-widget-text-editor\" data-id=\"f51d461\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Peserta dapat membatalkan pendaftaran mereka dalam kursus atau program dengan mengirimkan permintaan tertulis ke\u00a0<strong><a href=\"mailto:api@adiwidia.co.id\" target=\"_blank\" rel=\"noopener\">api@adiwidia.co.id<\/a><\/strong>\u00a0setidaknya\u00a0<strong>14 hari<\/strong>\u00a0sebelum tanggal dimulainya kursus. Pengembalian dana sebagian dapat diberikan, dengan pengecualian biaya yang tidak dapat dikembalikan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e6e5a elementor-widget elementor-widget-heading\" data-id=\"f4e6e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pembatalan oleh API<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c091278 elementor-widget elementor-widget-text-editor\" data-id=\"c091278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jika API membatalkan kursus atau program, peserta akan diberitahu segera dan ditawarkan pengembalian dana penuh atau opsi untuk memindahkan pendaftaran mereka ke sesi berikutnya.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2f71b5 e-flex e-con-boxed e-con e-parent\" data-id=\"e2f71b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c50c15 elementor-widget elementor-widget-heading\" data-id=\"5c50c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Hubungi Kami<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b57ff7e elementor-widget elementor-widget-text-editor\" data-id=\"b57ff7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Untuk pertanyaan atau keluhan terkait Kebijakan Pengembalian Dana dan Pengembalian Barang kami, silakan hubungi:<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:api@adiwidia.co.id\" target=\"_blank\" rel=\"noopener\">api@adiwidia.co.id<\/a><br \/><strong>Telepon:<\/strong> (+62) 8777 333 7861<br \/><strong>Alamat:<\/strong> <span class=\"LrzXr\">Jl. Patriot Bangsa, Geblagan, Tamantirto, Kec. Kasihan, Kabupaten Bantul, Daerah Istimewa Yogyakarta 55183<\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d1a57 elementor-widget elementor-widget-text-editor\" data-id=\"e1d1a57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kebijakan ini dapat berubah tanpa pemberitahuan sebelumnya. Terakhir diperbarui:\u00a0<strong>4 Maret 2025<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Kebijakan Pengembalian Dana dan Pengembalian Barang Di Adiwidia Professional Institute (API), kami berkomitmen untuk memberikan pengalaman pelatihan dan pembelajaran terbaik bagi para peserta. Kami memahami bahwa situasi tertentu mungkin mengharuskan Anda untuk mengajukan pengembalian dana atau pengembalian barang. Silakan baca kebijakan kami di bawah ini untuk memahami syarat dan ketentuan yang berlaku. 1. Kebijakan Pengembalian [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5156","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/pages\/5156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/comments?post=5156"}],"version-history":[{"count":25,"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/pages\/5156\/revisions"}],"predecessor-version":[{"id":8977,"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/pages\/5156\/revisions\/8977"}],"wp:attachment":[{"href":"https:\/\/institute.adiwidia.co.id\/en\/wp-json\/wp\/v2\/media?parent=5156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}